Introduction to Endineering with Joe MacLeod | Humanitix / IXDA Sydney

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Written By Joe Macleod

This foundational masterclass introduces product leaders to the emerging and vital discipline of Endineering. It bridges the gap between customer onboarding and product offboarding, showing why designing the conclusion is the ultimate competitive advantage.

• Endineering introduces a structured, practical methodology for designing the overlooked final phase of a product's lifecycle.

• Product managers and designers learn to look beyond acquisition to address long-term consumer psychology.

• The masterclass provides actionable frameworks, like the Ends Canvas, to help teams map out responsible exits.

• Designing premium endings directly improves customer experience, brand trust, and compliance workflows.

Joe Macleod

Joe Macleod is founder of the worlds first customer ending business. A veteran of product development industry with decades of experience across service, digital and product sectors.

Head of Endineering at AndEnd. TEDx Speaker. Wired says “An energetic Englishman, Macleod advises companies on how to game out their endgames. Every product faces a cycle of endings. It's important to plan for each of them. Not all companies do." Fast Company says “Joe Macleod wants brands to focus on what happens to products at the end of their life cycle—not just for the environment but for the entire consumer experience.”

He is author of the Ends book, that iFixIt called “the best book about consumer e-waste”. And the new book –Endineering, that people are saying “defines and maps out a whole new sub-discipline of study”. The DoLectures consider the Endineering book one of the best business books of 2022.

https://www.andend.co
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