General Introduction
“I loved this session! Impressed at how important but yet forgotten closure of experiences are in every aspect of our lives (especially in the times we live).”
“Joe re-wired my brain. It's not often that such a big idea and way of thinking is hiding in plain sight.”
Overview
This training course is applicable for a general audience of mixed skills. Easily accessible by many education levels and backgrounds. Adaptable to large and small groups from 4 to 50 people for example. It can be delivered within a flexible schedule - minimum of 3 hours to a 2 day, more in depth session.
Ideal for conferences, universities, colleges, and groups that are looking for a general introduction to the ends theme.
Aims of the day.
This course introduces attendees to the theme of Ends in the consumer lifecycle. It reveals why consumer endings have been overlooked in recent consumer society.
Working in groups, on briefs that highlight particular themes, attendees investigate bespoke new tools and approaches to the issue of ends. Through this they gain practical skills that improve their design of product, service and digital off-boarding. They build a new perspective of the consumer lifecycle and experience new approaches that define this emerging area of product development.
Who is it for?
The session is broadly applicable to many roles, it is particularly relevant for people in roles such as - product development, marketing, design, service and interaction design, strategy, customer relationship management (CRM).
Ends has influences across industry sectors: Banking, Transport, Sales, Healthcare, Entertainment, Start-Ups, FMCG, Digital, and Sustainability are particularly relevant.
What you will take away?
Attendees will be among a few people who are engaging in this new approach to product development in the consumer lifecycle. The perspective and skills they learn in this session will bring a unique approach to their work and future product development.
• The event introduces unique models to the attendees.
• New ideas that aid thinking about the consumer and the consumer lifecycle.
• Practical tools and methods that can be applied to their work immediately.
How much?
Cost varies on location and quantity of attendees.
I offer discounts for educational groups and charities.
Always happy to discuss budgets and see where we get to.
*Online courses are currently available.
