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This designer helps businesses develop end-of-life experiences | Trellis
Article Joe Macleod 12/07/2026 Article Joe Macleod 12/07/2026

This designer helps businesses develop end-of-life experiences | Trellis

As consumption reaches an environmental breaking point, product designers must expand their focus past the point of purchase. This profile examines how crafting deliberate, human-centered offboarding pathways directly counters the growing crises of physical and digital clutter.

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If You Want to Feel Better About E-Waste, You Have to Sell Stuff | iFixIt
Article Joe Macleod 12/07/2026 Article Joe Macleod 12/07/2026

If You Want to Feel Better About E-Waste, You Have to Sell Stuff | iFixIt

Managing e-waste requires more than just recycling programs; it demands a fundamental shift in how businesses facilitate the departure of physical products. This piece highlights how designing responsible disposal and resale frameworks protects companies from compliance risks while empowering consumer agency.

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Rethinking Endings: Why Your Off-Boarding is the Final Chapter of Your Brand Story | CXM World
Article Joe Macleod 12/07/2026 Article Joe Macleod 12/07/2026

Rethinking Endings: Why Your Off-Boarding is the Final Chapter of Your Brand Story | CXM World

The final interaction a customer has with your product dictates the story they tell others about your brand. By transforming a basic, bare-minimum exit into an emotionally intelligent experience, businesses can turns departures into a powerful brand asset.

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