Closure Experiences by Joe Macleod | Big Radical
A simple onboarding sequence welcomes a user into an ecosystem, but the absence of a structured goodbye leaves them trapped in product limbo. This feature outlines the core mechanics of closure experiences and explains why designing a clear farewell is a foundational requirement for modern service design.
Ends. Why bother? | Creative Mornings Gothenberg
Leaving a product's final chapter up to chance exposes a business to severe operational and legal vulnerabilities. This tactical presentation provides executive leaders with an actionable blueprint on how to align internal corporate culture with structured offboarding.
DIF Conference. ellen macarthur foundation | Ends.
True environmental sustainability and circular logistics fail when businesses treat offboarding as a dry regulatory checklist. This interview shows how bringing user experience to the end of the lifecycle directly limits physical asset waste and digital pollution.
SUX Endineering & Sustainability with Joe Macleod | Sustainable UX podcast
Sustainable UX is completely incomplete if it only focuses on carbon-neutral hosting while ignoring the footprint of abandoned accounts. This deep-dive episode bridges the gap between digital asset lifecycles, physical e-waste, and behavioral service design.
How do things end? - Joe Macleod about the role ends play in sustainability | Future Strategies Hosted by Florian Schleicher
We live in an era of unprecedented environmental waste, largely driven by digital platforms and physical supply chains that hide the reality of product disposal. This episode shows how designing explicit, behavioral endings can redirect consumer habits toward true sustainability.