Start-ups! The Future is a Good Ending - Joe Macleod | DigitalK 2018

Video
Written By Joe Macleod

Startups pour immense energy into scaling up, yet rarely build a blueprint for how their product ecosystem can gracefully wind down. This keynote outlines why establishing an intentional end-of-life framework is a vital strategic buffer against operational, legal, and digital vulnerabilities.

• A sudden or unmanaged product closure leaves massive liabilities, including abandoned user data and unmaintained digital systems.

• Corporate culture routinely ignores offboarding, creating hidden long-term operational risks for stakeholders.

• Designing an orderly digital asset departure protects a brand's legacy and maintains user trust even during market exits.

• A proactive lifecycle strategy ensures the product team—rather than legal panic—dictates how the system concludes.

Joe Macleod

Joe Macleod is founder of the worlds first customer ending business. A veteran of product development industry with decades of experience across service, digital and product sectors.

Head of Endineering at AndEnd. TEDx Speaker. Wired says “An energetic Englishman, Macleod advises companies on how to game out their endgames. Every product faces a cycle of endings. It's important to plan for each of them. Not all companies do." Fast Company says “Joe Macleod wants brands to focus on what happens to products at the end of their life cycle—not just for the environment but for the entire consumer experience.”

He is author of the Ends book, that iFixIt called “the best book about consumer e-waste”. And the new book –Endineering, that people are saying “defines and maps out a whole new sub-discipline of study”. The DoLectures consider the Endineering book one of the best business books of 2022.

https://www.andend.co
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Designing Great End Experiences Across Product Sectors | UX London 2019
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Ends. Why They’re Critical | UX Riga 2019