Businesses have a variety of needs with endings related to sector, maturity or customer base. In response to this I have a variety of flexible engagements that adapt to any business or consumer need.

For business.

Developing Endineers at your business.

Professional Development (CPD) in Endineering

Build Future-Ready Skills That Go Beyond the Product

Help your team grow with CPD-certified training in Endineering – a new, vital capability that prepares businesses and individuals to navigate the emotional, environmental, and economic realities of the end of products and customer journeys.

Why Endineering?

Most teams are trained to design the beginning of experiences. Endineering focuses on what happens after peak usage – when a product is returned, broken, outgrown, or no longer wanted. From electronics to apparel, software to services, understanding how to design for endings builds loyalty, reduces waste, and unlocks entirely new value.

Flexible Course Delivery

Whether you're a business, academic institution, or individual learner, our courses are built to adapt to your context.

  • 3-hour intensive: A high-impact introduction to the key concepts of Endineering.

  • 1-day deep dive: Get hands-on with frameworks, tools, and examples across industries.

  • 1-week programme: Build strategic and practical knowledge across design, operations, and sustainability.

  • Modular sessions over several weeks: Ideal for working professionals who want to grow their skills without stepping away from their role.

  • Courses can be delivered Live, Online, Onsite, or On Demand

All formats are available in-person, hybrid, or online – anywhere in the world.

What’s Included

Our CPD-accredited programmes track time commitments and student progress, and include:

  • Interactive sessions with polls, quizzes, and discussions

  • Pre-course and post-course assessments

  • Tailored content to match your industry and role

  • Certificate of completion with CPD hours

  • Optional project or case-study reviews

Who It’s For

  • Designers & Product developers seeking to expand lifecycle thinking

  • Sustainability Teams aiming to close the loop

  • Lectures, Teachers and Professors, wanting to offer a new content to their classes.

  • Customer Experience & Service Leaders exploring emotional closure and post-use journeys

  • Product Managers & Business Strategists ready to uncover untapped opportunities

  • Marketing and advertising professionals extending meaning to the end of customer messaging.

Ready to Bring Endineering to Your Team?

Let’s co-design a course that fits your goals, team size, and timeline.
→ Enquire now or email us at learn@andend.co

Talks

The Ends talk appeals to a broad audience. People in tech, design, financial services, product development, and sustainability have found it enormously relevant to their work. Management or products leaders have found it inspiring a different type of thinking in their teams.

Some previous audiences at - PayPal. Arup. Facebook. Just Eat. Google Deepmind. PepsiCo. Ikea. Auto Trader. Tata Consultancy Services. iZettle. UK Government Digital Services. Huawei. Net-a-Porter. Telia. Arrival. JP Morgan. Wise. Sky. Design Council. 3 Mobile. Finnish Broadcasting Association.

Audience Feedback

“…without doubt the most entertaining and thought provoking speaker I’ve seen in years. His Ends topic is arguably the most important yet sadly, rarely spoken about.”

“extremely interesting closing discussion around "ends". Huge opportunity to design ends for our customer service, no one does this well, could solve a lot of problems.”

”This was the kind of talk that you keep thinking about for the days and weeks after. It’s already sparked discussions within the UX and Design team.”

Training

Endineering training sessions provides a great starting point for employees and product development teams.

These can be online, at the pace and scheduled that the individual employee requires. Or onsite, with whole teams, delivered over a single or multiple events.

Aims for the course.
This training course is for companies that want their employees to gain knowledge for creating ends or for teams that want to take practical, first steps with ends on products.

Adaptable for team size and location
The course can be adapted for small teams (3-4), or big departments (over 100) located around the world.

Who is it for?
Companies looking to introduce endings for their departing customers. Build understanding, establish capability, develop a mindset. This course is the first step along that road.
Ends have influences across industry sectors: Banking, Transport, Sales, Healthcare, Entertainment, Start-Ups, FMCG, Digital, and Sustainability are particularly relevant. Teams in these sectors would certainly benefit from it.

Implementation

I offer product specific training that helps business teams focus on a particular product or issue inside the business.

Taking specific product and customer needs from your businesses and applying the principles in the context of the training program can be very beneficial to bedding in this new culture of thinking.

Case studies

Different companies engage with the theme of Endineering in different ways. Below are a few examples others have taken.

Luxury car maker, based in Gothenburg. Started with a Keynote talk at one of the companies Strategy Design days. Then moved on to a 3 hour training session to embed practical Endineering skills with the customer experience and design teams.

One of worlds biggest consultancy firms, headquartered in London. They added annual Endineering training to their employee corporate Continual Professional Education (CPE) program. This was a 3 hour interactive session accessible to all employees.

US Software company specialising in financial software. After doing talks, and the standard Endineering training, we co-developed a series of sessions to focus in on a company product and area of company development. The sessions were a mix of activities around target groups and types of ending scenarios. This needed to have practical applications and output a hypothesis for testing in their product development.

Research and Development foundation. Collaboratively we built a project schedule to look in to endings across the business. This included delivery of presentations, workshops, video lessons, feedback sessions. The client took the findings to then build proposals for integration.