The Ends Workshop helps people, teams and companies develop, design and deliver consumer off-boarding experiences for their customers.

We create rich, emotional and meaningful experiences to on-board the consumer. In contrast, the off-boarding of the consumer experience is barren of emotion and meaning. This sacrifices consumer action, holds back engagement; limiting reflection and responsibility.

The off-boarding of the consumer is an untapped area of action in the consumer lifecycle. It can help businesses align with new business models, increase consumer engagement, raise customer satisfaction, broaden business influence, pre-empt legislation, and maximise sustainability.

If you're interested in making a difference with your product experience then look at the end.

The presentation deck will be placed here…

Schedule./

2 hours

10:30 Introduction. (5 mins)

10:35 Ends presentation. (20 mins)

10:55 Introduction to ends workshop. (10 mins)

11:05 Ending types. (25 mins)

11:30 <br> (10 mins)

11:40 Phases of off-boarding. (25 mins)

12:05 How should it feel? (25 mins)

12:30 - END -